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CUSTOMER SERVICES

Customer service starts with effective communication and continues with ongoing engagement. This commitment ensures that we not only meet but exceed customer expectations, providing support and solutions at every step. By fostering strong relationships and maintaining clear, open dialogue, we deliver exceptional service that builds trust and satisfaction with our customers.

Our knowledgeable sales team are always ready to answer your questions.

General questions

For tailored custom solutions.

Individual consultant

Technical support

Our service professionals will walk through your issue and work to resolve it.

How can we help you?

SPARE PARTS

Spare parts with easy identification system, comprehensive availability and fast delivery. Upon request, we can add extra components with the machine you buy for future use. Our professional personnel are available around the clock to respond to any emergency you might encounter and to guide you in selecting the right part. 

TECHNICAL SUPPORT

 

Our uniqueness lies in our approach to manual instructions, machine installation, and remote assistance. Focused on a specific range of products, our dedicated service team of engineers and technicians is always prepared to offer assistance and solutions. This ensures our customers experience a seamless startup of new machines and reliable operation throughout years of use.

Please let us know if you would like to visit our plant. We would be delighted to arrange a factory tour for you to gain a better understanding of our manufacturing operations, innovation, quality control, and productivity. This firsthand experience will showcase how we create added value for our customers. During the factory visit, you will have the opportunity to have your questions answered directly by our factory personnel.

FACTORY TOUR

SHIPPING YOUR ORDER

For many customers, shipping their machines can be a hassle, especially when dealing with smaller orders. However, with our consolidated shipping containers, we can ship your machine to any location, no matter the size of the shipment. Our shipping department at TAQ will assist you every step of the way, ensuring that your order reaches its final destination as quickly as possible.

Please contact us, we are happy to help

  • 0086-20-38906805
  • info@taqint.com
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CUSTOMER SERVICES

Customer service starts with effective communication and continues with ongoing engagement. This commitment ensures that we not only meet but exceed customer expectations, providing support and solutions at every step. By fostering strong relationships and maintaining clear, open dialogue, we deliver exceptional service that builds trust and satisfaction with our customers.

Spare parts with easy identification system, comprehensive availability, fast delivery.

Manual instructions, machine installation and remote assistance is what makes us unique

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Contact & Services

 

 

Get in touch with us for project and machinery inquiries, and discover more about our comprehensive services.

 

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TAQ International Co., Limited

 

Guangzhou Office

No 145 Zhucun Rd, Zengcheng, Guangzhou, Guangdong, China

Tel: 0086-2038906805

 

 

Hong Kong Office

Room 1003, 10/F, Tower 1, Lippo Centre, 89 Queensway, Admiralty, Hong Kong China

Tel: 00852-3588 8733

Call / WhatsApp: +8613827073700

E-mail: info@taqint.com

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